Lost or stolen card
CALL US AT ANY TIME
Report a lost or stolen card
United States: (844) 540 8255
DEACTIVATE YOUR CARD
An Blxck Capital® by Epay Prepaid Mastercard® / Visa® Card representative will deactivate your lost or stolen card immediately.
In the event your card was stolen, this may help prevent fraud.
If you are abroad a Mastercard® representative will deactivate your lost or stolen credit or debit card and then notify Blxck Capital® by Epay Prepaid Mastercard® Card immediately.
GET A NEW CARD
GET A NEW CARD Blxck Capital® by Epay Prepaid Mastercard® / Visa® Cardwill work with you to replace your card and ship it to you within 24 to 72 hours
Get emergency cash and a replacement card.
When you are traveling, Mastercard® / Visa® will help. Mastercard® / Visa® will block your card (if the card number is known) and connect you with Blxck Capital® by Epay. Then, following Blxck Capital® by Epay Prepaid Mastercard® Cardapproval, you can also get an emergency card replacement within one to three business days. *Alternatively we can arrange for cash to be available at a location near you, usually within hours of Blxck Capital® by Epay Prepaid Mastercard® Card approval.
*Some restrictions/limitations apply